Effective Date: October 01, 2024

Indus General Inc. (“we,” “our,” or “us”) respects the privacy of its users and is committed to protecting personal information through this Privacy Policy. This Policy describes how we collect, use, and protect personal information obtained from users (“you” or “your”) when you visit our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect and How We Collect It

We may collect personal information directly from you or automatically through your use of our website. The types of information collected include:

a. Personal Identification Information

• Contact Information: Name, email address, phone number, and postal address that you voluntarily provide when filling out forms, subscribing to newsletters, or reaching out for inquiries.
• Account Information: Username, password, and other identifiers if you create an account with us.

b. Usage Data

• Technical Information: IP address, browser type, operating system, device type, and internet service provider (ISP).
• Interaction Data: Details about your interactions on our website, including pages visited, time spent on each page, and links clicked, which may be collected through cookies and other tracking technologies.

c. Location Data

• Approximate geographic location derived from your IP address.

d. Other Information You Provide Voluntarily

• Responses to surveys, feedback, comments, and information provided through any other interaction with us on the website.

2. How We Use Your Information

The information we collect is used to provide, maintain, and improve our services, as well as for the following purposes:

a. Service Delivery and Personalization

• To deliver content and services tailored to your interests and preferences.
• To provide customer support, respond to inquiries, and manage your requests.

b. Marketing and Communications

• To send promotional materials and newsletters, where permitted by law.
• To communicate updates about our services or policies.

c. Website Functionality and Analytics

• To analyze website usage trends, performance, and visitor behavior, enabling us to improve user experience.
• To ensure the functionality and security of our website.

d. Compliance and Legal Obligations

• To comply with applicable laws, regulations, and legal processes.
• To protect against potential fraud or security issues and to ensure compliance with our Terms of Service.

3. Legal Bases for Processing Information

We process your personal information on the following bases:

• Consent: When you have given explicit consent for specific processing activities, such as receiving marketing communications.
• Contractual Necessity: For fulfilling contractual obligations, such as delivering services you requested.
• Legitimate Interests: For purposes necessary to operate our business, including analyzing and improving our services.
• Legal Compliance: To fulfill legal requirements or respond to lawful requests from public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies allow us to:

• Remember your preferences and settings.
• Provide personalized content and advertising (where applicable).
• Understand and analyze usage patterns.

Types of Cookies:

• Essential Cookies: Required for basic website functionality.
• Performance Cookies: Collect information on website performance and user behavior.
• Targeting Cookies: Used for delivering relevant advertisements.

You can adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.

5. How We Share Your Information

We may share your information in limited circumstances, as follows:

a. Service Providers

• We engage trusted third-party providers to perform various services on our behalf, such as hosting, analytics, marketing, and customer service. These providers have access to personal information only as necessary to perform their functions and are required to maintain its confidentiality.

b. SMS Consent and Privacy

• If you have provided your phone number and consented to receive SMS communications from us, please note that your phone number will be used exclusively for direct communication purposes and will not be shared with third parties for any marketing or unrelated purposes.

c. Business Transfers

• If we are involved in a merger, acquisition, sale, or other business transfer, your personal information may be transferred as part of that transaction, subject to this Privacy Policy.

d. Legal and Regulatory Compliance

• We may disclose your information when required by law, to protect our rights, or in response to a lawful request from a public authority.

6. Security of Your Information

We employ a combination of technical, physical, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data during transmission.
• Secure access controls to restrict access to personal information.
• Regular security assessments to identify and address vulnerabilities.

While we strive to protect your information, no security measures can guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you.
• Right to Rectify: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information, subject to legal requirements.
• Right to Restrict Processing: Request restrictions on processing your data in certain situations.
• Right to Data Portability: Request a copy of your information in a structured format.
• Right to Object: Object to the processing of your personal data for direct marketing or legitimate interests.

To exercise these rights, please contact us using the information in the “Contact Us” section below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our obligations.

9. International Data Transfers

If you are accessing our website from outside United States of America, please be aware that your information may be transferred, stored, and processed in United States of America or other countries where we or our service providers operate. We ensure that data transfers are protected by appropriate safeguards, including standard contractual clauses approved by relevant regulatory bodies.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete that information.

11. Third-Party Links and Services

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, with an updated “Effective Date.” We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Indus General Inc.

Email: info@indusgeneral.com

Phone: +1 (916) 550-1082